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What Metrics Should You Track in Real Estate Marketing?

by Elizabeth Hines | Jan 9, 2018 | Blog, Real Estate Marketing | 0 comments

Our monthly marketing reporting template for real estate will help you measure success, drive strategy, and demonstrate ROI.

Traditional real estate marketing involved a lot of “post and pray.” That is, marketers would place ads in local publications, on billboards, and with other traditional media outlets and hope that buyers and tenants would read them and take interest.

With digital marketing, we can do so much more. Real estate marketers can measure the success of their efforts — if they’re tracking the right numbers.

Measuring success

To effectively sell or lease property, you need to take a comprehensive, data-driven approach to marketing. Metrics enable you to measure success, drive strategy, and demonstrate the ROI of your marketing efforts.

You need to know that what you’re doing is working (or not) so that you can adjust your marketing strategy as necessary. And you need a visual, executive-friendly way to show your bosses or investors that the marketing dollars you’re spending are paying off. We’ve got you covered.

Monthly marketing reporting template

We’ve created a monthly marketing reporting template just for real estate businesses. This template tracks your marketing metrics and generates graphs you can use in reporting and presentations.

Metrics captured in the template include:

• Total website visits
• Website visits by source
• Leads
• Leads by source
• Investors
• Investors by source
• Visit-to-lead conversion rate
• Lead-to-investor conversion rate
• Ranking
• Competitive analysis

The template (an Excel document) will save you time figuring out which metrics to track… not to mention, how to present them to your boss/investors. It’s very easy to use, but feel free to reach out to us if you have any questions or need us to walk you through it. We’re here to help.

Start tracking the right metrics in real estate marketing and improve your marketing efforts by downloading our Monthly Marketing Reporting Template below.

Related posts:

• The Metrics You Should Be Measuring in Real Estate Marketing (Hint: Not Vanity Metrics)

• Social Media Can Be a Strategic Weapon in Real Estate Marketing

• How Pay-Per-Click Helped This Property Get 54 Leads

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Top 10 Real Estate Marketing Posts 2017

by Elizabeth Hines | Jan 3, 2018 | Blog, Content Marketing, Real Estate Marketing | 0 comments

Here are Fronetics Real Estate’s most-viewed real estate marketing posts from the last year.

2017 was an exciting year for Fronetics Real Estate. We officially launched our brand, and website, in September. But despite our relatively recent kickoff, FRE is an entity born out of a longstanding expertise in real estate marketing. We have been working with residential and commercial real estate clients for many years under our parent brand, Fronetics.

It is that expertise that we aim to provide for the readers of the Fronetics Real Estate blog. This year, the following have been our most-viewed posts.

Top 10 real estate marketing posts

1) Using Content Marketing to Market and Sell Luxury Real Estate

In real estate sales, you want people to find your properties, like what they see, and ultimately be moved to purchase. In other words, you want to attract visitors, convert visitors to leads, and convert leads to deals. Innovative luxury real estate firms are finding ways to leverage digital tools to guide more buyers down that path to purchase. Read more

2) This Is How Often Real Estate Companies Should Post on Social Media

With social media networks changing daily, it’s hard to keep up with where to distribute content, much less how often. Countless studies have attempted to solve the social-media-frequency equation. And while audiences vary across price points and regions, best practices give us some general guidelines. Here’s our assessment of social media posting frequency. Read more

3) The Metrics You Should Be Measuring in Real Estate Marketing (Hint: Not Vanity Metrics)

Whether renting a new property or launching a social media campaign, we look for instantaneous numbers that will affirm we made the right choices. But here’s the problem: not all metrics are created equal. So-called vanity metrics are measurements that have no bearing on your bottom line but can give you an inflated sense of success. Read more

4) Learn How Content Marketing Increased Real Estate Sales by 37% in 90 Days

Consider this case study of a leading real estate marketing firm who chose to use digital and content marketing to shake up their traditional marketing approach. After just three months of beginning a digital and content marketing program, the firm recognized significant gains in web traffic, social media engagement, and brand exposure. Read more

5) This Is the First Thing You Should Do in Real Estate Marketing

Content marketing is one of the most effective ways to elevate your property’s reputation in the market, reach prospective buyers or tenants, and increase occupancy. Yet while many real estate marketers are using content marketing, not all feel their efforts are successful. Why do so many organizations feel they are failing? Simply put, they do not have a documented strategy in place. Read more

6) Real Estate Firm Grows Sales by 300% through Content Marketing

this case study about a prominent real estate marketing firm in one of the most competitive markets in the U.S. When traditional tactics weren’t bringing in the kind of business needed to sell 1,500 new-construction homes in a new planned community, the firm turned to a new content marketing program to increase web traffic and build brand awareness. Read more

7) Social Media Can Be a Strategic Weapon in Real Estate Marketing

The real estate industry is built on relationships, partnerships, cooperation, networks, and communication. Being social is a key part of forging a successful real estate marketing strategy. It’s time for the industry to embrace the tools that social media platforms offer. Read more

8) Paid Digital Advertising: A Beginner’s Guide for Real Estate Marketers

By investing in paid digital advertising, you can boost the reach of your posts, display ads, and videos. Pair quality content with a comprehensive digital advertising strategy, and you will be in a position to drive more traffic, create more brand visibility, and sell or lease more properties. Read more

9) 6 Signs It’s Time to Consider Outsourcing Your Real Estate Marketing

Real estate companies are increasingly open to outsourcing real estate management because it allows them to focus on their core competencies while improving effectiveness. So why not apply the same rationale to bolster your marketing efforts? Don’t be afraid to look outside the box for the marketing tools you need to succeed. Read more

10) 5 Tips for Building a Successful Real Estate Social Media Marketing Program

Social media is an excellent tool for real estate marketers to communicate with residents/tenants, build brand awareness, gain market intelligence, and even identify prospective tenants or buyers. Particularly if the latter is your focus, it’s easy to celebrate every follower you earn as a marketing success. But it’s important to remember that a social media follower doesn’t necessarily equal a buyer/tenant. After all, participating in social media is not only about earning a large following; it’s about building relationships with those people. Read more

Runner-up posts:

• 4 Tools for Determining the Best Time to Post on Social Media for Your Property
• Start Your Property’s Social Media Program in Six Steps
• These are the Busiest Day of the Year for Real Estate Searches

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Facebook Lead Ads: Why Your Property Should Use Them

by Elizabeth Hines | Dec 19, 2017 | Blog, Content Marketing, Social Media | 0 comments

Facebook Lead Ads allow prospects to leave their contact information without ever leaving Facebook or Instagram, increasing the chances of conversion.

On pace to hit 2 billion users this year, Facebook obviously has reach. Yet only 45% of B2C marketers feel that their Facebook marketing efforts are working. So why is Facebook advertising not showing a greater ROI for your business?

Well, what kind of ads are you running? Are you using lead ads? If not, that’s probably one of the reasons.

How Facebook Lead Ads work

Facebook lead ads allow you to run lead-generation campaigns on Facebook and Instagram. This kind of social advertising shows an ad for your property within the newsfeeds of potential buyers and renters. Just set the parameters (e.g. demographics, location, etc.) for your target audience, and the network’s algorithm will identify who sees the ad based on information they’ve provided in their profiles.

But here’s the real kicker: Unlike other ad types, lead ads include a contact form that lets prospects show their interest by filling out the form with their details without ever leaving Facebook (or Instagram).

Need more convincing? Here at Fronetics Real Estate, we find Facebook Lead Ads one of the most effective for generating leads. Because they streamline the process through which prospects sign up to learn more about your property, it’s more likely they’ll convert to leads. Besides, you save time and money because you don’t have to create extra landing pages to get their contact information.

Lead generation made easy

These days, people expect that everything from shopping to job searching can be done on their handheld devices. Facebook Lead Ads make that true for people wanting to learn more about potential properties.

Here’s how it works: Prospects click on a lead ad, and their contact information automatically populates based on information from their profile. No leaving Facebook to visit the property’s website or taking the time to provide contact information necessary. Lead ads make submitting information as easy as two taps on a phone: one to open the ad, and one to submit the information.

“If you want to iterate through lead forms quickly, Facebook Lead Ads are a great way to collect the information without building new landing pages and creating tons of copy,” says Tony Adams in Visible Factors. “The contact forms appear natively on Facebook and Instagram. You can easily use them to sign people up to newsletters for drip marketing campaigns.”

In a prime success story, news and information site theSkimm wanted to expand its reach and increase its conversion rate, with the ultimate goal of attracting more highly qualified leads and significantly increasing its subscriber pool. After testing a number of different tactics, theSkimm created a series of Facebook Lead Ads. The ads featured the company logo to reinforce its branding and a ‘Subscribe’ link inviting people to sign up on the spot. The result was a 22% increase in lead quality at a cost per acquisition of just $1-2.

Creating and modifying your ads

As buyers continue to turn to their handheld devices for quick, easy information, Facebook lead ads will give your property the opportunity to capture new leads with the click of a button. But just like any form of lead generation, you need to monitor and tweak your Facebook Lead Ads for optimal results.

Through Facebook’s Ads Manager reporting interface, you can obtain reports about cost, impressions, and clicks. As with all marketing tools, consistent refinement is the key to success, particularly in real estate marketing. Lead ads can easily be fine-tuned to cultivate a larger target audience.

Facebook Lead Ads provide real estate businesses an opportunity to gain leads and a larger reach. If you haven’t tried this yet, we highly recommend switching over some of your social advertising budget.

Related posts:

• 6 Social Media Don’ts for Property Management Companies
• Start Your Property’s Social Media Program in 6 Steps
• Social Media Can Be a Strategic Weapon in Real Estate Marketing

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6 Social Media Don’ts for Property Management Companies

by Elizabeth Hines | Dec 12, 2017 | Blog, Content Marketing, Social Media | 0 comments

Committing these social media don’ts when managing a property may get you in a heap of trouble.

It’s easy to get bombarded with suggestions on how to interact with your audience on social media. In fact, social media can be particularly tricky for property managers: for example, many tenants will bash your property for all the world to see for small issues or in an attempt to get a free month of rent.

But amid the endless barrage of ideas for what to do, it’s worth remembering that not all social media engagement is equal. Just as shying away from social media isn’t a good strategy, it’s also important to remember what not to do.

Let’s look at 6 specific don’ts for keeping your proverbial foot out of your business’ mouth online:

Social media don’ts for property managers

1. Don’t assume that just because you’re online, offline rules of communication and conduct don’t apply.

It may seem obvious, but it’s all-too-often forgotten. This is a good rule, and an easy metric by which to judge any content before posting: Your interactions with current and potential tenants online should measure up to professional interactions you would have in person.

2. Don’t re-post, re-tweet, re-gram, or re-share external content without a thorough check first.

Re-posting content that’s of interest to your audience is a great way to promote discussion and engagement, especially for the highly social business of real estate marketing. But don’t get sloppy. Remember that even if content didn’t start with you, if it’s posted on your property’s social media accounts, it represents your business, and can reflect on your property and professionalism. Make sure content is well-researched and from reliable sources. Want to re-post something controversial? Just be sure to include a disclaimer or explanation in your post.

3. Don’t forget that emotional intelligence is just as important for businesses as for individuals.

This one is especially key for real estate marketers, since real estate decisions are so personal. Never forget that behind every social media account is a human being. The bottom line: “Bring emotional intelligence to your social media management. Take the time to address any issues with compassion and understanding.”

4. Don’t ignore comments.

Social media is all about engagement with your audience. Yes, responding to every comment takes time and resources, but it is well worth the effort. A comment ignored sends the message that you don’t feel that your reader’s question, concern, or observation is important. Use comments as the opportunity they are to interact with your followers, and show them that you are ready and willing to address any issues they may have.

5. Don’t delete negative comments.

Another cardinal sin for real estate. Once it’s online, trust that people have seen it. Deleting a complaint will only make your business appear insensitive and evasive. Addressing negative comments demonstrates that your company is proactive about resolving issues and taking care of your tenants.

6. Don’t forget the basic principles of common sense and good judgment.

This one comes from John P. David of David PR Group. It seems like another obvious one, but people and businesses violate this principle all the time. Always have at least two pairs of eyes on everything you are going to post, and anything remotely controversial should be thoroughly vetted by as many people as necessary. When in doubt, David says, don’t post.

If your company has committed any of these social media don’ts in the past, don’t panic. These platforms offer an ideal place for renewing and tweaking your image. Invest in the creation of a good social media policy. Don’t give the enormously important task of social media management to a summer intern. And, for goodness’ sakes, remember you’re a human talking to other humans.

Related posts:

• Social Media Can Be a Strategic Weapon in Real Estate Marketing

• 4 Tools for Determining the Best Time to Post on Social Media for Your Property

• 4 Steps to Building a Successful DIY Content Marketing Strategy for Real Estate

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6 Tips for Creating Mobile-Friendly Marketing Emails

by Elizabeth Hines | Dec 5, 2017 | Blog, Content Marketing | 0 comments

The majority of your prospective buyers and tenants are reading emails on their phones, so you’d better be sending mobile-friendly marketing emails.

My mornings are probably much like most of yours: As soon as my sleepy fingers can silence my alarm on my cell phone, I open up my email, before my feet even hit the floor. I will check my email again while I’m eating breakfast — and possibly a third time while I’m in line waiting for my coffee.

With the explosion of smartphones, more and more people are taking to their phones over their desktop computers to check email. It’s not hard to understand why; our phones are with us all day long. In fact, 54% of emails are now being read on a mobile device, a 40% increase in the last five years.

When a majority of your audience is reading your marketing emails on their mobile devices, it’s imperative that you’re creating emails that are optimized for mobile viewing.

Here are 6 essential tips for creating mobile-friendly marketing email campaigns.

1) Keep them short and sweet.

When writing copy or email, your content should be to the point. But this is especially true for mobile-friendly emails. Small screen size and increased likelihood the user is multi-tasking are just two reasons why efficiency is key.

Create messages that are easy for the eye to scan. Use bullet points or short paragraphs to keep the reader engaged. Strip out anything that’s not totally necessary, and drive recipients to landing pages for more information.

2) Less is more.

Not all mobile devices include your images. Android users, for example, will find their email images are off by default unless they change their settings. It’s also important to remember that large image files take longer to download. And nothing drives people away like slow load times.

What does this mean for mobile-friendly emails? Your content needs to be front and center, with less reliance on images. This can be tricky for real estate marketing, where the visual is key. But if your content is snappy and intriguing, readers will follow their curiosity and peruse images you link to.

3) Get to the point.

A typical desktop inbox displays about 60 characters of a subject line, while mobile devices show just 25-30 characters. Mobile-friendly emails place the offer or call-to-action at the beginning of the subject line where it’s more likely to be seen.

4) Get responsive.

We’ve all opened an email or webpage on a mobile device and had to squint to read it. Web content designed for desktop screens are barely legible when shrunk down to this size.

Try using a responsive template to ensure that readers are viewing your email the way you intended. Responsive emails use fluid tables and images to make content flow across different screen sizes.

5) Button it up.

I know it’s not just me and my fat fingers: Links are difficult to click on mobile devices! Instead try using buttons for your calls-to-action.

Make sure any CTA buttons are toward the top of your email, so readers know what you want them to do right away. Also, buttons should be large in size and surrounded by plenty of white space so readers don’t accidentally click on something else.

6) Test your work.

After making your emails as mobile-friendly as possible, don’t forget the most important step: testing. Send out test emails to your coworkers that use different devices to ensure that your emails look exactly like you want. With 98.4% of users reading email on Android and iOS, those operating systems should be your main focus.

Don’t lose readers before they’ve had a chance to open, read, and engage with your emails. Use these 6 tips for more mobile-friendly emails to help improve engagement rates, lead conversion, and profitable investor action.

Related posts:

• Paid Digital Advertising: A Beginner’s Guide for Real Estate Marketers

• 4 Steps to Building a Successful DIY Content Marketing Strategy for Real Estate

• This Is the First Thing You Should Do in Real Estate Marketing

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Paid Digital Advertising: A Beginner’s Guide for Real Estate Marketers

by Elizabeth Hines | Nov 28, 2017 | Blog, Content Marketing | 0 comments

Paid digital advertising can help accelerate your content marketing efforts so that your content gets in front of prospective buyers and renters faster than would happen organically.

We are strong believers in content marketing. Build it, and they will come — or, in content-marketing speak, publish quality content, and buyers will come to you. But, content marketing takes time to bear fruit. There’s not much you can do about that.

Except paid digital advertising.

By investing in paid digital advertising, you can boost the reach of your posts, display ads, and videos. Pair quality content with a comprehensive digital advertising strategy, and you will be in a position to drive more traffic, create more brand visibility, and sell or lease more properties.

Your peers understand this. Within the first quarter of 2017, Facebook, Instagram, Twitter, LinkedIn, Snapchat, and Pinterest saw a 61.5% increase in paid media spend. And that’s only going to increase through 2018.

So where do you start? Here are three places to get started in using paid digital advertising to help market your property.

3 paid digital advertising platforms

1) Display ads

Display ads are the paid advertisements that appear in front of users on website pages in the form of graphics. Unlike text-based ads, display advertising relies on elements such as images, audio, and video to communicate an advertising message. Display ads are commonly referred to as banner ads, but they don’t always take banner form. They can come in all shapes and sizes, and can appear anywhere on a webpage.

Benefits: Because digital ads are visual, they can be customized with your logo, message, images of properties, or an offer to help increase brand awareness. You have the ability to use graphics, video, and audio to really stand out and highlight your properties. Display ads also allow users the ability to target a specific audience. You control which sites they appear on, which geographic area they appear in, and which demographic or niche market they appear to — all valuable tools for the real estate marketer.

2) Sponsored social media posts

There are sponsored posts plus other ad opportunities like Facebook like campaigns, website click ads, and lead ads.

Social media is a natural place to begin if you’re looking to get into paid digital advertising, particularly for the real estate industry. A good starting point is Facebook. The social media giant’s social ad revenue was more than $9.16 billion in Q2 2017 alone. And it doesn’t stop there. Twitter brought in $548 million in social media advertising revenue in the same period, and Snapchat is expected to reach over $895.5 million in ad revenue in 2017.

More specifically, three of the most useful types of sponsored social media posts for real estate marketing are:

• Facebook Like Campaigns: These campaigns are aimed directly at increasing the number of likes for a Facebook page, targeting people who might be interested in your brand and the posts you share on Facebook.
• Facebook Website Click Ads: These are ads that point people on Facebook to your website, or even the listings for specific properties.
• Facebook Lead Ads: These ads allow users to request information, estimates, or newsletters without leaving Facebook. Requiring fewer steps of prospective leads increases conversion rates.

Benefits: Running paid social ads allows you to reach a large audience at a low cost. You pay based on the type of ad you’re running. For example, if you’re looking to drive brand awareness, you’ll incur a CPM (Cost Per 1,000 Impressions). And not only are the ads relatively inexpensive to run, they’re not expensive to create. You get all of this plus the ability to target your specific audience, reaching people that are interested in learning about the properties you have to offer.

3) Google AdWords

Google AdWords places your website as one of the top results on a search engine results page (SERP) when a user searches for certain keywords of your choice. When a user clicks the AdWords link or calls your business using that link, you incur a charge (pay-per-click). Otherwise, impressions are free.

Google’s most recent update involves changes to the so-called “3-pack,” or the listing of three related local businesses on a search results page. Many users rely on the 3-pack to discover businesses in their area that offer the products and services they are seeking. This is particularly helpful for users searching for local real estate. And real estate copanies get the benefit of many additional leads and investors when they appear in the 3-pack.

Benefits: The biggest benefit of Google AdWords is its speed. You appear in a top spot in a user’s search results, meaning you are one of the first things a user sees when searching for a specific location or property keyword. That’s another good point: Google AdWords allows you to focus on people who are searching for what you have to offer, so you don’t pay for a bunch of wasted impressions — particularly valuable in real estate marketing, where geography is key. AdWords also gives you real-time reports to track your ad’s success. A dashboard shows information related to each campaign, such as the ads clicked, keywords entered by website visitors, cost of clicks and much more.

Related posts:

• How Pay-Per-Click Helped This Property Get 54 Leads

• Learn How Content Marketing Increased Real Estate Sales by 37% in 90 Days

• Using Content Marketing to Market and Sell Luxury Real Estate